The Risks of Conforming

We often look at the risks associated when people don’t conform, and we often don’t like those who fail to act in the way we want or we expect.  But how often do we consider the risks associated with conformity?  The answer is rarely, yet the risks are considerable. We often go along with a… Read More

What Do You Think?

by Andrew Cooke, Blue Sky GPS In an interview with the New York Times, Bill Marriott, chairman of the Marriott Hotel Group, shared this useful piece of advice.  He explained that as a young officer in the US Navy he was responsible for the stewards who served in the officers’ wardroom.  New to his role, and being… Read More

Leading and Succeeding in Challenging Times

Leaders are faced with the on-going dilemma of maintaining long-term and sustainable profitability, whilst having to meet the short-term gains demanded by investors. Here are a few insights into how you can lead more effectively in these challenging times. Andrew’s Top 8 Insights Change your mindset – instead of looking at the issue of how… Read More

Build Your Tribe

Do you want to get more clients? Are you finding it hard? Are you meeting lots of people and generating lots of leads through your online and offline networks? Are you meeting with people who are expressing an interest in what you do? And are you then finding that very few of them are converting,… Read More

Land Mines vs. Gold Mines

How to ask customers for feedback to build better relationships and drive sales Too often businesses adopt pessimistic mindsets when using customer surveys, with the surveys being focused on problems and what has gone wrong – your “land mines”. This is so the business can identify what has gone wrong, focus on what can be… Read More

It’s What Is, Not What Might Be, That Matters!

How to build your ability to be objective. A common mistake made by managers is to equate what they think with what they know. But there is a world of difference, let me explain. At the core of this is being able to differentiate between the objective and the subjective perspective of the matter to… Read More

Why We Fail to Make the Right Impression (& What to Do)

Why we sometimes fail to come across as we intend. We often want to make the ‘right’ impression, but inadvertently end up making the ‘wrong’ impression. This can happen with your boss, a potential employer, or someone who represents a romantic interest – in fact, anyone with whom you interact. This can happen despite our… Read More

The 12 Ways to Engage & Retain Staff – Part 5

The 12 Ways to Engage & Retain Staff – Part 5 by  Andrew Cooke, Growth & Profit Solutions 12 Ways to Engage & Retain Staff, Image (c) People Insight In the first blog in this series we looked at why employee engagement is so important and provided an overview of Gallup’s findings from its extensive… Read More