How to encourage employees to engage themselves in what they do!There is a problem with employee engagement. And I am not talking about the reports decrying the low levels of employee engagement in business globally. The problem is deeper and more profound. It is that the whole premise of employee engagement is based on a […]
VIEW POSTThere are three ways to build trust both for yourself and with your team: Create transparency this is telling the truth in a way that people can verify and validate for themselves. Keep your commitments failing to complete commitments will deplete the levels of trust others have in you. This occurs when you overpromise and […]
VIEW POSTHow to create an environment that empowers people. As a manager or leader, do you let your people assume more responsibility when they are able? Do you know when that is, or do you keep telling yourself that they aren’t ready yet?In my travels from organization to organization, I talk with thousands of people every […]
VIEW POSTHow to use deadlines to your advantage We often live in fear of deadlines or see them as the main source of our stress. You know how it goes: “Only two months left to make your annual target”, “The report has to be completed and on the boss’ desk by Friday morning”, or “The customer […]
VIEW POSTChoosing your own way, and choosing to be free of interference from others in doing so What does freedom mean to you? You will come up with many answers covering many concepts, situations or contexts – but they all fall into one of two categories: freedom from and freedom to. “Freedom to” – this is […]
VIEW POSTLosing staff can cost you more than you know! It is only in recent years that businesses have started to assess the cost of employee turnover. For many years it has not been an area of priority, simply because it wasn’t being measured and what isn’t measured isn’t valued. So what are some of the […]
VIEW POSTThe risks and costs of allowing engaged employees to become disengaged, and how to avoid it happening. Everybody wants engaged employees who are committed, energized and enabled in doing their work. We look at where we think different people are and pigeon-hole them as appropriate. We forget, however, that they can move from one state […]
VIEW POSTAttacking.Abdicating.Accountability. When dealing with conflict there are only three ways in which you, or your reports, can respond. These are attacking, abdicating and being accountable. Attacking – this is the first part of the “fight or flight” syndrome which we experience when we come across an uncomfortable situation. For example, we are in a meeting […]
VIEW POSTA study carried out by Marshall Goldsmith and Kelly Goldsmith look at testing the effectiveness of active questions with employees who underwent training. In short, a passive question begets a passive answer. For example, an answer to “Do you have clear goals?” might be “My manager can’t make his mind up as to what my […]
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