The Paradox of Choice

Giving greater choice does not mean more will be chosen!  Most people believe that having a choice is good. The belief here is that choice gives us freedom, so if we have more choices we have more freedom, the better it is for our lives. But some research has found that this is not necessarily… Read More

Stressed? It’s a Matter of Perspective and Choice!

A simple lesson for managing your stress.  I’d like to share a short story I came across a long time ago. While it is short, the story is full of insights, learning, and wisdom. “A psychologist walked around a room while teaching stress management to an audience. As she raised a glass of water, everyone… Read More

Decisions for Speed to Market

How to make decisions at speed  Speed to market is increasingly important when you need to respond to business, competitive or market changes.  Making a poor decision, implementing a decision poorly or taking too long can cost you money and time, and create stress and frustration. Here are five steps for deciding at speed: Make… Read More

Evaluating The Feedback You Receive

3 steps how to receive feedback, especially when it is unsolicited We grow best by building on our strengths, not by constantly trying to correct our “weaknesses.” That’s the essence of positive psychology. Yet the overwhelming feedback we receive – even when solicited—is about correcting some failing. Often we take the feedback to heart, and… Read More

Improving Your Leadership Behaviour to Help Others

If what you are doing isn’t getting what you want then you have two choices: you can either settle for that which you do not want or, secondly, change what you’re doing to change what you get. To do this you need to know what you want (and what you don’t want), and how you… Read More

Three Types of Listening

Listening is the ability to accurately receive and interpret messages in the communication process. Listening is key to all effective communication; without the ability to listen effectively messages is easily misunderstood – communication breaks down and the people can become frustrated or irritated. Listening is not the same as hearing. Hearing refers to the sounds… Read More

The Cost of Employee Turnover

Losing staff can cost you more than you know! It is only in recent years that businesses have started to assess the cost of employee turnover. For many years it has not been an area of priority, simply because it wasn’t being measured and what isn’t measured isn’t valued. So what are some of the… Read More