The Conflict Outcomes Matrix

The four alternative results you can realize in any conflict There are four outcomes that can result from a conflict between the two main protagonists, depending who ‘wins’ and who ‘loses’. The Conflict Outcomes Matrix Win-Win: Both parties “Win.” You both know you have achieved what you needed, but not at the expense of the… Read More

Carry Out a Premortem

How to anticipate problems and failure before they occur We are all familiar with post-mortems and forensic examinations from all the TV crime series. Post-mortems are good for telling you what went wrong, why it went wrong, and the consequences of things going wrong (death in this instance) – but it doesn’t change the fact… Read More

The Risks of Conforming

We often look at the risks associated when people don’t conform, and we often don’t like those who fail to act in the way we want or we expect.  But how often do we consider the risks associated with conformity?  The answer is rarely, yet the risks are considerable. We often go along with a… Read More

Trust Equation, The

Building and Assessing Trust Trust underpins relationships, and relationships underpin business. Good business is built on good relationships, but we rarely look at how we build good trust. This is important as when we think of trust and what it means, we quickly realize it encompasses many things. We use the word “trust” to: Interpret… Read More

The Three “A’s” for Dealing with Conflict

Attacking.Abdicating.Accountability.  When dealing with conflict there are only three ways in which you, or your reports, can respond. These are attacking, abdicating and being accountable. Attacking – this is the first part of the “fight or flight” syndrome which we experience when we come across an uncomfortable situation. For example, we are in a meeting… Read More

The Three Ss of Winning in Business

Why you need self-confidence, simplicity and speed in business Many businesses, as they grow, develop a bureaucracy. This makes it hard for the business to adapt to the accelerating changes we are experiencing. As Professor Gary Hamel said: “Today, the most important question for any organisation is this: are we changing as fast as the… Read More

The Unusual Leader (Who Helped His Team Raise Their Performance)

A different approach that produced results Do you struggle to motivate your team? Could your team be more productive and more effective? Do you have people who are not performing to their potential? If so, then you are not alone. Like many other leaders, great and small, you are making the same mistake: assuming that… Read More

The One Page Influence Worksheet

This worksheet is about helping you structure an approach and gameplan when you are linking to influence outcomes within an organization. Influence is the ability to sway opinion and the commensurate behavior towards the results you want.  You are looking to be a compelling force on or produce effects on the actions, behavior, opinions, of… Read More

What Do You Think?

by Andrew Cooke, Blue Sky GPS In an interview with the New York Times, Bill Marriott, chairman of the Marriott Hotel Group, shared this useful piece of advice.  He explained that as a young officer in the US Navy he was responsible for the stewards who served in the officers’ wardroom.  New to his role, and being… Read More

3 Keys to Being Self-Employed and Independent

What you need to know to be successful So you are self-employed or you are looking to take the plunge and become self-employed. Why? Being employed is often seen as a safe and secure way by which to live your life. But is it what you want? Increasingly, job security and tenure is becoming less… Read More