The Conflict Outcomes Matrix

The four alternative results you can realize in any conflict There are four outcomes that can result from a conflict between the two main protagonists, depending who ‘wins’ and who ‘loses’. The Conflict Outcomes Matrix Win-Win: Both parties “Win.” You both know you have achieved what you needed, but not at the expense of the… Read More

Carry Out a Premortem

How to anticipate problems and failure before they occur We are all familiar with post-mortems and forensic examinations from all the TV crime series. Post-mortems are good for telling you what went wrong, why it went wrong, and the consequences of things going wrong (death in this instance) – but it doesn’t change the fact… Read More

Better Prioritization, Faster Execution

How to determine what your priorities are, and how to execute with excellence using a simple tool. Not only are our organizations undergoing an accelerating of change, but so are our customers.  In this increasingly competitive environment we have to be more relevant, and provide greater value, if we are to retain these customers.  In… Read More

Four Ways to Build & Maintain Employee Engagement

The risks and costs of allowing engaged employees to become disengaged, and how to avoid it happening. Everybody wants engaged employees who are committed, energized and enabled in doing their work.  We look at where we think different people are and pigeon-hole them as appropriate.  We forget, however, that they can move from one state… Read More

How to Optimize When Managing Costs

How to Optimize When Managing Costs By: Andrew Cooke, Blue Sky GPS How to identify which costs need to be addressed, their importance and impact, and how to develop and prioritize your cost management program for the optimal effect.   Many businesses are concerned with the changes that are occurring in their marketplaces.  Changes in… Read More